frequently
asked
questions
Choosing the right generator and supplier for your application may be a daunting task. We’ve compiled a list of Frequently Asked Questions to help guide you through the process. Simply click on any question below to reveal the answer.
Choosing the right generator and supplier for your application may be a daunting task. We’ve compiled a list of Frequently Asked Questions to help guide you through the process. Simply click on any question below to reveal the answer.
TWSSA Power supplies you with only the best quality generators. All parts are individually selected and assembled by our technical team to suit your exact needs. We offer leading support on all our installations and it is our goal to satisfy each and every customer’s needs.
Our head office is situated in Midrand, Gauteng, South Africa. We service the entire Sub-Saharan Africa, with installations reaching as far as Namibia, Botswana and Mozambique. Give us a call and we will arrange a meeting near you, should your offices be in Gauteng.
Please do not hesitate to call, we will gladly assist you with your requirements. We will gladly set up an online meeting to identify your needs and one of our teams can carry out the installation at your location.
Our customers consist largely big franchises such as fast-food chains, hospitals, banks and factories within South Africa and Sub-Saharan Africa.
Because we build each industrial generator to your specific needs, we ensure that you only get the best of the best. With engines and alternators from a range of leading manufacturers, such as Cummins, Volvo, Perkins, Scania and Baudouin – we make sure that each generator that leaves the factory conforms to TWSSA Power’s precise standards.
Yes, we understand that your business relies on our power generation services. Over the years, we’ve built a reputation of reliability with our clients. Our trained and qualified technicians are always available for consultation and constructively assist all clients.
Yes, we specialise in customising industrial generators that are tailor made according to your specific needs and requirements. Our services include synchronization of generators and other products i.e., solar solutions, gas engines.
No, the TWSSA Power Generation team can do this for you, but you are more than welcome to do this by yourself. Our technicians will revise the final draft and assist you with the end product.
This is a service that TWSSA Power delivers to you. Once you have placed your order you can sit back and relax. We take care of ordering and purchasing all parts for you.
TWSSA Power sends out a technical team to assess your site with all key appliances and also calculates the required load to make sure you purchase the right size industrial generator. To get a rough estimate, you can also add up the total watts of all appliances, tools, lights and other equipment to be connected to the generator.
The cost of a generator all depends on the size of the generator, the installation costs and other additional factors. We offer a wide range of generators and TWSSA Power will gladly provide you with a quote after your selection of the most suitable industrial generator.
Our technicians are always available and will immediately attend do the problem, should your TWSSA Power generator not function properly. For any emergencies, please call (011) 594 4686.
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We’re here to help, click the button below to get in touch with one of our expert consultants. We will gladly assist in answering any questions you may have.