TWSSA

Remote generator monitoring and management

TWSSA offers a state-of-the-art service, which includes remote generator monitoring, which reduces machine downtime and notifies the client when the generator requires maintenance tasks. Remote monitoring ensures the machine is closely monitored by the client as well as TWSSA, and should a problem arise, the technician can assist online.  Remote monitoring will allow for faster problem solving, diesel fills and any other problems that could arise on the generator. This enables all TWSSA customers to conveniently monitor the performance generator sets. Users can access the remote monitoring device from any internet-based operating system using a Microsoft Silverlight – enabled web browser; no additional software is required.

Multiple users can monitor the power system equipment simultaneously. Remote monitoring also provides a SMS/e-mail notification service that informs key identified personnel, support staff and other parties with information regarding the specific generator. The remote monitoring system allows users to monitor generator set data such as fuel level, oil pressure, engine temperature, Eskom on and off signal, Voltage drops, amps, etc. 

Real-time generator feedback

Users can access the remote generator monitoring device from any internet-based operating system using a Microsoft Silverlight – enabled web browser; no additional software is required. Multiple users can monitor the power system equipment simultaneously. Remote generator monitoring also provides a SMS/e-mail notification service that informs key identified personnel, support staff and other parties with information regarding the specific generator.

The remote generator monitoring system allows users to monitor generator set data such as annunciator, alternator and engine data, as well as transfer switch data, such as source, load and switch connection status.

State-of-the art systems, ensuring optimal generator efficiency

Remote monitoring and management (RMM), also known as network management or remote service software, is a type of software designed to help managed IT service providers (MSPs) remotely and proactively monitor client endpoints, networks and computers.

The remote generator monitoring system is a live system via mobile network/LAN/satellite connectivity, which enables a user to manage its power generator set and to know what the status / condition of the power generator set is at all times. As critical events occur the system treats each event as it occurs in sequence. These events will be flagged in real-time to pre-identified mobile devices, internet mail addresses and to an online web based system. This system enables a user to be proactive in many ways to ensure that the generator is maintained at all times.

Key alerts and notifications

Alert notifications allow you to stay in full control of your power generator systems, notifying you of any issues that may affect your generator’s performance:

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